Daffo is an omni-channel voice bot to offer natural and rich customer experience.
Our voice bot is powered by deep neural network artificial intelligence modules that require minimal coding. Daffo understands, identifies and answers customer concerns with the intelligence of a Smart Answer Bot. Daffo looks for answers from the knowledge repository and FAQ's to give the most relevant answer to the users. Also, Daffo proactively gives the customer more information that solves the issue better by giving them what they really need on top of what they want.